Customer Care

The Weekend Type is dedicated to making your experience with us a positive one.
Please let us know if there is anything we can do to improve. 

 

 

PRIVACY - The information you provide is only available to The Weekend Type and will not be shared with third parties. We respect your privacy, and your information is only used to fulfill your order.

ORDERS - All orders are generally processed within 1-2 business days. We print to order, so shipment arrival times can be anywhere from 5-10 business days.

PAYMENT - The Weekend Type accepts all major credit cards, Apple Pay, Paypal, and Venmo.

All products remain The Weekend Type's property until full payment is made. Shipping costs and payment fees are recognized before confirming the purchase. 

All transfers conducted through The Weekend Type are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

STATE TAX - Please note that we are not required to charge sales tax to customers outside of the great state of Texas. Orders placed within Texas will be subject to the state tax rate of 8.25%.

SHIPPING - After order processing and printing, the shipping speed typically takes 3-5 business days. If you need your order shipped faster, please contact hello@theweekendtype.com.

 

 

RETURNS + REFUNDS - Due to the nature of printing to order, all sales are final and we do not accept returns or refunds based on changing your mind, or no longer wanting the artwork. If you receive your order and it is damaged, please email a photo to hello@theweekendtype.com along with your order number within 14 days of receiving it so we can replace the damaged item(s) for you.

LOST OR STOLEN PACKAGES - If your package is lost or stolen, please file a claim with USPS. The Weekend Type cannot be held responsible for anything lost or stolen once your order has been shipped. So friends, be vigilant if you have porch pirates in your area!

Also, please check your shipping address carefully. The Weekend Type is not responsible for orders sent to the incorrect address you supplied at checkout.

FORCE MAJEURE - Events outside The Weekend Type's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that The Weekend Type is released from The Weekend Type's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.